Fast, Reliable Fixes: Restoring Functionality for Melba Broker

Gary Lamba runs Melba Broker, a mortgage brokerage based in Melbourne that helps clients find the right home loan solutions. As a service-focused business, their website plays a key role in generating leads and offering tools to potential customers. When key forms stopped working and navigation issues arose, it directly affected lead flow and user experience—prompting Gary to seek urgent help to restore functionality and avoid business disruption.

The Results

Form Recovery
Lead forms restored

0 %

Fewer Drop-Offs
Better site navigation

0 %

Fast Turnaround
Issue resolved quickly

0 Hrs

Lead Submissions
More inquiries captured

0 x

Project Overview

Gary Lamba contacted us with urgent website issues affecting lead generation and user experience. Broken forms, navigation errors, and outdated content were impacting the site’s credibility. We quickly diagnosed and resolved all problems, restoring full functionality within 24 hours.

01

Restored main lead form and referral form, resolving submission errors and CAPTCHA conflicts.

02

Repaired homepage links for essential services and loan calculator pages.

03

Removed outdated team member to reflect current staff accurately.

04

Tested fixes across devices and delivered a fully functional website within a day.

From the Client

Aarti was a pleasure to deal with and resolved all my website issues. I highly recommend her and will use her again.

Gary Lamba, Melba Broker

The Highlights

We tackled all critical issues on the Melba Broker website within 24 hours — restoring lead generation, fixing broken navigation, and updating content. The result was a smoother user experience, improved credibility, and zero downtime for the client.

01

24 Hrs Full Recovery :   Critical website issues resolved within a day

02

100% Lead Forms Restored :  Main and referral forms fully functional

03

Zero User Complaints : Smooth experience post-fix across all devices

04

Up-To-Date Team Page :  Content updated for improved credibility

Our Solution

To resolve the urgent issues on the Melba Broker website, we acted quickly with a focused and systematic approach. After a rapid audit, we implemented targeted fixes to restore key functionality, improve user experience, and ensure everything was working seamlessly across devices.

Quick Audit:

Conducted a rapid backend audit to
identify all critical issues.

Lead Form Fix:

Repaired the main landing page form to ensure proper submissions.

CAPTCHA Conflict Resolved:

Fixed issues blocking the refer a friend
form caused by CAPTCHA errors

Navigation Repair:

Resolved broken links and
JavaScript errors on the homepage.

The Impact

Form Optimization:

Updated CAPTCHA settings for smoother form functionality

Content Cleanup:

Removed outdated team member from the “Our Team section.

Cross-Device Testing:

Verified all fixes across desktop and mobile platforms.

24 Hour Delivery:

Completed all work and handed over the fully functional site within one day.